All ideas

Jira Cloud Self Service Portal for Space Admin & Maintenance

As an 'Engagement Manager' or 'Other Manager' (both assigned roles in Concourse) I should have access to a 'Self Service Portal' in Jira Cloud for my 'Space' so that I can carry out various administrative and maintenance tasks. For example, from t...

Klinttin Lynch 4 months ago in Other / United States PM Refinement

6 VOTE

AI Scoping Enhancement

Enhancing the user experience through AI scoping abilities. Currently, the AI Scoping tool provides the user with the potential offerings associated. We want the ability for this to be more granular. Once an OSM is selected, the ability for the us...

Brittany McCann 5 days ago in United States In Review

2 VOTE

CSX: Microsoft - Assets feedback from UK

Hi Team, Based on discussion with Jo Elliott from UK, we received the information that some Microsoft assets are outdated or assets mapped incorrectly [CRM to ERP or ERP to CRM offerings]. Also, UK team would like to share some additional assets t...

Oleksandr Prokopiv 3 days ago in Microsoft / United Kingdom Not started

2 VOTE

Global DEx Adoption Details Dashboard - Additional Columns / Data Fields

For the Concourse Adoption Details dashboard linked here (link valid as of 9/10/2026), please add the following columns to the Workspaces Usage tab: Column Title - Description of Column PDM Work Item Count (Concourse) - Provide the count of total ...

Brian Masson 3 days ago in Other In Review

3 VOTE

SOW Creation

Business Need: Automatically Populate Concourse Scope into iCertis SOWs Scope selected and defined in Concourse should automatically populate the corresponding Statement of Work (SOW) in iCertis. Today, requiring teams to manually transfer scope b...

Brittany McCann 5 days ago in United States In Review

5 VOTE

Interactive training

Early feedback from our pilot has highlighted a preference for more interactive and practical training, alongside the existing overview and video-based content. Could we consider incorporating more interactive modules or practical case studies int...

Kate Nielsen 12 days ago in In Review

15 VOTE

Enable SharePoint Site Page Creation in PDM based SaveIt Folder Sites

Business Need Managed Services engagements often run for multiple years and require a centralized location for team information, operating procedures, communications, key links, training materials, and engagement-specific guidance. While standard ...

Kusum Bisht about 1 month ago in Enhancement / Workspace Creation In Review

1 VOTE

Add "Deliverable" to issue types that can be created under "Milestone"

Hello, currently "Deliverable" cannot be created under "Milestone" in Jira, so the only way to create a parent-child relationship for them is via "Linked Issues". This way has the following drawbacks: "Linked issues" is a field with limited usab...

Timur Zhukov 5 days ago in Japan Working as Designed

1 VOTE

Enable editing "Time spent" inside Structure (same as "Time tracking" in ticket view)

Hello, could you enable entering "time spent" inside Structure, just like the "original estimate" field? Currently we can only log the time spent by opening the ticket pop-up which is time-consuming and not very efficient.

Timur Zhukov 5 days ago in Japan In Review

23 VOTE

Incorrect Navigation to offerings

Finding the CEDA offerings is very ambiguous when it is nested under the Engineering & AI offering group. Cloud Engineering and Data Analytics should be the top level rather than Engineering & AI, then the offerings underneath. We spent a ...

Guest 3 months ago in United States Working as Designed

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