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Status In Review
Feedback Type Other
Created by Camila Silva
Created on Jun 9, 2026

Access to Digital lab is not working

The access to digital lab assets is not working on the application modernization are not working, once i click to access the assets in the concourse environment it appears that I currently do not have access to the digital lab.

I'm sharing attached the errors and the links


Workspace Territory Brazil
Platform & Practice Not Practice Specific
Technology Other
  • Admin
    Kelly Hughes
    Jun 15, 2026

    This issue was identified as a Brasil specific access issue which the Digital Labs team was able to support with direct links however, it appears there is an access issue from Concourse PDM.

    Digital Labs team did share that "Each asset has two links, one which is local to instance which has a numeric asset ID, and the another is an alphanumeric asset GUID which is globally accessible. To get the asset GUID link, you can click on the "Copy Link" in the asset details page." and therefore the link being accessed originally may not have worked.

    Camila, can you provide the exact PDM item where you are trying to access asset ID Link (local to the instance: https://lab.pwc.com/asset/details/16448) and receiving a failure message? Then @Guest @James Schulze can review and see if the Global link needs updating.

  • Admin
    Kelly Hughes
    Jun 11, 2026

    Thank you for your submission, this has been routed to the PDM Content team to review and provide an update.