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Feedback on Delivery standardsL: L3:L4 1:1 relationship is confusing for our users

with the updates from delivery standards to new content, 1 to 1 relationship of L3 to L4 is confusing and makes the flow of PDM too granular, we would like to go back to 1-to-many relationship typically seen in most hierarchies.

We have reviewed new changes from deliverys standards with our stakeholders and 1 to 1 relationships between L3 and L4 causing a lot of confusion, additional work to be done to manage additional L3 and not in line with multi times previously raised feedback about too many items in PDM and simplification needed and we are moving into opposite direction.

  • Oleksandr Prokopiv
  • Oct 10 2025
  • Not started
Salesforce
Workspace Territory N/A
Technology Salesforce
  • Oleksandr Prokopiv commented
    13 Feb 09:51

    Based on discussion with some territories during the pilots and during solution presentation, users raised the opinion that L3 in total is not needed. Technically our focus should be:
    Stage -> Sub -> Deliverables -> Tasks & Sub-tasks need to complete those deliverables.


    Activity is not used during work planning in Jira and just makes overall amount of items almost doubled [as we have mainly 1-1 relation between L3 and L4]. We need to reduce complexity and amount of work items.

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  • Admin
    Kelly Hughes commented
    November 17, 2025 19:53

    Hello Olek, apologies for the delay on this, I have escalated to our Content team for their review and feedback.

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