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All ideas

Expanded Default Filters on Summary Dashboard

Add commonly used filters (e.g., assignee, workstream) directly to the summary page to reduce user effort and support high-frequency PM use cases.
Katie Cousino about 1 year ago in United States 1 In Review

Enable Kanban Quick Filters by Workstream and Sprint

Allow default Kanban configuration to include sprint and workstream filters, as teams commonly organize their boards this way for morning standups and reporting.
Katie Cousino about 1 year ago in United States 0 Not started

Clarify Linked Work Item Relationships (Dependencies)

Improve clarity in the linked item options (e.g., “duplicates,” “is blocked by”) with visual cues, tooltips, or directional arrows to help users choose the correct relationship.“Sometimes it’s difficult to discern which one you actually want to us...
Katie Cousino about 1 year ago in United States 1 Not started

Inline Auto-Assignment Based on Status Transitions

Enable automation to reassign JIRA items based on lifecycle status (e.g., when moved to "External Review", auto-assign to designated reviewer). Useful for teams that follow strict SDLC workflows and want to reduce manual steps.
Katie Cousino about 1 year ago in United States 0 Not started

Personalized Start Dashboard ("Start Center")

Provide a user-customizable “start center” that surfaces personally relevant tasks (e.g., issues assigned to user) immediately upon login, akin to a personal dashboard.
Katie Cousino about 1 year ago in United States 0 Working as Designed

Rovo | agents to create / triage tickets and to manage service requests

Put Simply: Implement ROVO agents to automate ticket triage and service request management within Jira. Why it Matters: ROVO agents enhance service efficiency by automating ticket triage and providing better insights into service requests. This au...
Kia Pourmodheji about 1 year ago in  0 PM Refinement

POC:Pilot Loop Integration with Jira Cloud

Put Simply: Pilot the integration of Loop with Jira Cloud to enhance asynchronous collaboration. Why it Matters: Integrating Loop with Jira Cloud promotes efficient collaboration by reducing the need for repetitive meetings. This enhances project ...
Kia Pourmodheji about 1 year ago in  0 Not started

POC: Jira Strategy Collection

Put Simply: Explore the use of Jira Strategy Collection to enhance strategic planning and execution within Jira. Why it Matters: The Jira Strategy Collection offers tools to better manage strategic initiatives, ensuring they align with project goa...
Kia Pourmodheji about 1 year ago in  0 In Review

POC: Pilot Loom Integration with Jira Cloud

Put Simply: Pilot the integration of Loom with Jira Cloud to enhance service requests, defect tracking, and training. Why it Matters: Integrating Loom with Jira Cloud enables users to record screens and demonstrate errors visually, which enhances ...
Kia Pourmodheji about 1 year ago in  0 Not started

CSM | POC: CSM - Customer Service Management

Put Simply: Explore the implementation of Customer Service Management (CSM) within Jira to boost customer support capabilities. Why it Matters: Integrating CSM into Jira enables more effective management of customer interactions, leading to improv...
Kia Pourmodheji about 1 year ago in  0 Not started