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Status Closed
Feedback Type United States
Created by Joyce Li
Created on Aug 30, 2022

Users required to have accessed workbench prior to creation of Concourse workspace

Hello! I've had a few incidents where my created concourse workspace would not load and finish creation. IT later told me it was because some users added had not previously accessed workbench which was linked to teams (so teams could not be configured, not allowing workspace to be created). It is hard to tell who had fulfilled this prerequisite beforehand.

Workspace Territory United States
  • Admin
    Kelly Hughes
    Aug 20, 2026

    Closing this item as it is for Legacy Concourse. Workbench is no longer a supported integration for new PDM workspaces as Jira Cloud is the delivery solution and offers customizable reporting.

  • Courtney Powers
    Aug 30, 2022

    Hi Joyce! Thanks so much for the submission! We've assigned this to our team focused on reporting and they'll be in touch as they start to explore this issue. Thanks again!