Concourse Feedback

Timeline macrostructure and Level of Detail

Coupa implementation teams would benefit from a timeline that is more similar to the standard implementation timeline structured by Coupa.

The standard timeline is divided in 4 main phases (Mobilize, Model, Validate, Deploy) and works in a simplified way, highlighting the main milestones and activities that need to be monitored for each stage, while the concourse generated timeline expands the standard model by structuring the entire project lifecycle, in addition to evolving from an approach focused only on milestones to a detailed operational plan, with hundreds of tasks, subtasks, assignees, and deliverables.

The simplified verus detailed divergencies also apply to Stage Gate, Quality Controls, Project tools setup and Integrations, Data, and Architecture tasks.

PMO, Change Management and Supplier Enablement

These workstreams approach would be closer to the one in the standard timeline if activities were simplified and focused on the main milestones.

In the PDM timeline, PMO and governance are structural pillars with a formal cadence of steering committees, RAID management, change control, KBDs, and executive reporting, Change Management is addressed robustly, with dedicated workstreams for communication, training, change network, materials development, train-the-trainer programs, and adoption tracking. Supplier Enablement is also treated as a full workstream, including strategy definition, waves, communication, technical enablement, training, and supplier support.

Choosing Modules while scoping

The possibility to choose which modules are on scope while selecting Offerings would deliver a more assertive Action Plan, with no need to select activities one per one before activating the final Action Plan.