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MS Teams External Access Option for Client Members

• It is unclear whether this is a specific to the KR Territory, but by default the MS Teams team created is configured with internal access only. (but some workspaces is created under the Canada or US Territory, external access of MS Teams is allowed)
• There should be an option to create a Teams channel for client collaboration
• And it needs to be confirmed whether an external channel for client collaboration can be configured either in Jira Cloud or in MS Teams.


  • Jeongho Kim
  • Mar 10 2026
  • In Review
Workspace Territory Korea
  • Jeongho Kim commented
    18 Mar 02:45

    Hello @Kelly Hughes. I understand your comment shared. We will discuss internally within the KR Territory and decide whether to keep or change this configuration. Thank you.

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  • Admin
    Kelly Hughes commented
    17 Mar 12:59

    Hello Jeongho, thank you for this submission. This is related to the Save It configuration your territory has. We will work with the Global team to determine next best steps.

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