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Jira Cloud: Extra permission for managing some elements in Jira Cloud not currently available for users

There are few areas where delivery teams will need to do some project modifications in Jira, however, they cannot manage them without PMO / Jira Cloud Admin team. It will cause huge overload for Admin team during mass adoption as each project team will need to do some customization:

  1. Adding new fields

  2. Adding / changing values to existing dropdowns

  3. Hiding fields for all project users

  4. Change status workflows

  5. Create / update / remove automations

  • Oleksandr Prokopiv
  • Feb 13 2026
  • In Review
Salesforce
Workspace Territory N/A
Technology Salesforce
  • Admin
    April Hewko commented
    18 Feb 17:10

    Thanks for the feedback — this is a common need as Jira adoption scales. At this time, changes such as adding fields, modifying dropdown values, updating workflows, hiding fields, or managing automations must go through the PMO Hub to ensure enterprise governance and reporting consistency. This centralized approach helps prevent configuration sprawl and cross-project impacts. That said, this feedback is driving the research and development of a self-service portal within Jira, which would give extra permissions for some of these things like adding fields and managing dropdown values within defined guardrails.

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