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[Bug] Concourse Home is loading, while after trying to open the scope I can see grey screen without anything happening

Hi Team

I have repeatable issue [mainly morning time].

Steps:

  1. Go to Concourse - home page is working

  2. Select some workspace - screen is loading and after is grey as shared in attachment.

At the same time for other team members on the same VPN everything works fine.

  • Oleksandr Prokopiv
  • Feb 13 2026
  • Closed
Workspace Territory N/A
Technology Salesforce
  • Admin
    Kelly Hughes commented
    19 Feb 22:45

    Hi Olek, this appears to be a defect you are experiencing in Production and is inconsistent with other users, therefore will require some troubleshooting with our Support team. Please submit the issue through Service Now so that they can work with you to monitor the experience and determine the best path to resolution.