Concourse Feedback


Your feedback drives the Concourse roadmap! Review and vote for existing ideas or submit new ideas.


For immediate technical support, please follow this guidance to open a Service Now ticket.


Enhance PDM to support engagements of difference sizes and complexity.

Origin: Feedback from Managed Services UK
Applicability: Relevant to US and other territories.

Request Summary:
We propose the addition of a filter or selection option to categorize engagements by size and complexity using a T-shirt sizing model. This will help tailor the expected work items based on engagement scale and risk level.

Proposed Sizing Categories & Definitions

Light (L): For very small engagements. Includes only the minimum mandatory work items.

Standard (S): For regular engagements. Includes Light plus additional L4–L6 items (L+S)

Enhanced (E): For large engagements requiring full risk management. Includes Standard + Light and additional L1–L6 items. (L+S+E)


  • Kusum Bisht
  • Oct 7 2025
  • Not started
Workspace Territory N/A
  • Admin
    Kelly Hughes commented
    14 Oct 13:22

    Hello Kusum, thank you for your submission. Can you please provide some additional detail around how you would anticipate this indicator playing into the output?