Concourse Feedback


Your feedback drives the Concourse roadmap! Review and vote for existing ideas or submit new ideas.


For immediate technical support, please follow this guidance to open a Service Now ticket.


Long loading time for the scope

Hi Team,

Due to inactivity on the screen concourse force to refresh the page or even loading or refreshing the page takes more than 10 seconds [it looks like that caching is not working properly] - the same content without changes is loaded quite long. See recording. I can see similar feedback but for other areas and screens.

Screen Recordin...
Attachments Open full size
  • Oleksandr Prokopiv
  • Aug 21 2025
  • In Review
Salesforce
Workspace Territory United Kingdom
Technology Salesforce
  • Oleksandr Prokopiv commented
    13 Feb 09:59

    I believe it will be good to have performance tests on different VPNs [e.g. in UK, US, AU, etc.] and check the results.
    Some elements loading time is around 10 sek [e.g. home page], at the same time - scope generation screen [for existing scope] or workspace page can take too much time].

    Attachments Open full size
  • Pawel Wojtaszko commented
    06 Feb 12:33

    This issue is still relevant, today during morning meeting load times for the delivery plan based on multiple offerings were around 30s, and for a delivery plan biult with just one offering it was around 25-28s too.

    Attachments Open full size

Related ideas