Surface Atlassian and Plugin Vendor Documentation in MS Teams Chatbot

Put Simply: Enable the MS Teams chatbot to provide information directly from Atlassian and plugin vendor documentation instead of only SharePoint.

Why it Matters: Users need faster, more accurate access to technical documentation for support and troubleshooting.

Additional Context: The current bot uses SharePoint as a source; request is to feed it with Atlassian and plugin vendor docs, following architecture guidance from Minal Dharod. Requirement gathering and feasibility checks are needed.

Acceptance Criteria:

• Chatbot surfaces content from Atlassian and plugin vendor documentation.

• Solution aligns with architecture provided by Minal Dharod.

• Requirements are gathered with input from relevant teams.

• Feasibility is confirmed before implementation.

Stakeholders: Nachiket Bal, Minal Dharod, Arman Dhar, Anusha Raju

Kelly Hughes, April Hewko, Kia