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Your feedback drives the Concourse roadmap! Review and vote for existing ideas or submit new ideas.
For immediate technical support, please follow this guidance to open a Service Now ticket.
Fran (francis.r.grabowski.jr@pwc.com) is leading a effort to revamp the way we book resources and note availability. We are going to move off of "TalentLink" into another app called "Certinia".
With a dataset of staff and their availability via a API to Certinia, we could layer in a UI element as a icon, tooltip, or "Available?" filter in the "Community" search. Benefit is that the resource is more likely to help if they are available.
Please reach out to Fran. I gave him a heads up on this.
Recording attached.
| Workspace Territory | United States |
Thank you for the idea! We've sent this over to the team!