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Concourse Feedback


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United States

Opportunity to improve UX during workspace creation

With the Legacy DMs retired, we can directly route the user to the workspace creation page instead of asking the user to choose PDM (which is the only option).
Shyam Kumar Gopalakrishna 3 months ago in Other / United States 1 In Progress

Delivery Date Range UI

When inputting the Delivery Date Range, the UI is wonky and often hard to select dates. Should be able to type in dates but it isn't clear how to type them in with the "to" in the middle. Needs to be refined so it is easier to select and type.
Brittany McCann over 1 year ago in United States / Workspace Creation 2 Dev Refinement

June 2025 UAT - Review Workspace Details

On the scope with PDM workspace review page it says "You won't be able to change some info later." That's not very helpful for the audience unless you tell them specifically what fields they can't change later. Otherwise some people may be hesitan...
Jennifer Schulte about 1 year ago in United States 1 In Review

June 2025 UAT - Unique Workspaces/restriction descriptions

On the tell us about your engagement screen, there's various unique situations teams may have for their workspace. However, the current UI doesn't explain what the descriptions mean unless you select "Yes". I think there should be text on the scre...
Jennifer Schulte about 1 year ago in United States 0 Not started

Add reminder for SF ID to ePro

Salesforce ID - have a reminder that the SF ID needs to be connected to ePro when entering the SF ID in workspace creation.
Brittany McCann over 1 year ago in Other / United States / Workspace Creation 1 PM Refinement

June 2025 UAT - Impacts Save It data retention period

If we select yes to most of the unique engagement types, it says it will impact the Save It data retention period. I'm assuming it will result in the data needing to be saved for a longer duration. If that's the case can the teams later not close ...
Jennifer Schulte about 1 year ago in United States 1 PM Refinement

Ability to create a test workspace without adding other members

I'm interested in testing out concourse since my team doesn't currently use it, but there is no option to create a test workspace without adding team members. I'd love to play around with the features myself and see the capabilities before publish...
Margaret Woodburn over 1 year ago in Other / United States 1 Working as Designed

Confirmation email on workspace creation too early

The confirmation email that is sent to the creator of a workspace is sent out too early. It states the workspace has been completed when it is still provisioning. This leads the user to believe the workspace is complete and when they check it, it ...
Shelby Baker over 1 year ago in United States 1 PM Refinement

FlexId is not recognized and it won't let me populate manually

FlexId is not recognized and it won't let me populate manually
Ellie Hallenborg over 1 year ago in Other / United States 1 Rejected

Concourse 2.0 - Flex ID issue

Could not create an engagement bc Flex ID would not load
Brittany McCann about 2 years ago in United States 1 PM Refinement